How to Place an Order
Customers can place orders with ProteinSimple in four convenient ways. For system orders, please refer to the quote terms and conditions to determine the address to fax or mail your purchase order.
- Telephone: (888) 607-9692, option 1 or (408) 510-5500, option 1
- Fax: (650) 539-5848
- E-mail: firstname.lastname@example.org
- Web: shop.proteinsimple.com (Online ordering is available for US customers only. iCE and MFI products are not available for order online at this time.)
Obtaining a Quote
To obtain a quote, please contact the ProteinSimple Sales Department at (888) 607-9692, option 2 or (408) 510-5500, option 2.
Ordering with a Credit Card
Orders can be placed by telephone using a credit card. Additionally, many of our Simple Western, NanoPro, FluorChem and AlphaImager products can be ordered online at shop.proteinsimple.com using a credit card. iCE and MFI products are not available for order online at this time. Online ordering is available for US customers only.
ProteinSimple accepts Visa and Mastercard.
Ordering with a Purchase Order
When using a purchase order, please contact ProteinSimple via telephone, fax or e-mail. Purchase orders should include the following information:
- Your name, telephone number, and fax number
- Full invoicing and shipping addresses
- Purchase order number for tracking purposes
- ProteinSimple part number
- In Europe, please provide your VAT number
- Any special requirements
- For iCE and MFI orders, please address PO to ProteinSimple, 27 Coronet Road, Toronto, Ontario, Canada M8Z 2L8
- For all other orders, please address PO to ProteinSimple, 3040 Oakmead Village Drive, Santa Clara, CA 95051