How to Place an Order

Customers can place orders with ProteinSimple in four convenient ways. For system orders, please refer to the quote terms and conditions to determine the address to fax or mail your purchase order.

Simple Western, Simple Plex and Imaging

iCE and MFI

  • Telephone:  888-607-9692, option 1 or 408-510-5500, option 1
  • Fax:  650-539-5848
  • E-mail:
  • Web:  iCE and MFI products are not available for online ordering at this time.

Obtaining a Quote

To obtain a quote, please contact the ProteinSimple Sales Department at 888-607-9692, option 2 or 408-510-5500, option 2.

Ordering with a Credit Card

Orders can be placed by telephone using a credit card. Additionally, many of our Simple Western, NanoPro, FluorChem and AlphaImager products can be ordered online at using a credit card. iCE and MFI products are not available for order online at this time. Online ordering is available for US customers only.

ProteinSimple accepts Visa, Mastercard and AMEX.
Visa, Mastercard and AMEX

Ordering with a Purchase Order

When using a purchase order, please contact ProteinSimple via telephone, fax or e-mail. Purchase orders should include the following information:

  • Your name, telephone number, and fax number
  • Full invoicing and shipping addresses
  • Purchase order number for tracking purposes
  • ProteinSimple part number
  • Quantity
  • Pricing
  • In Europe, please provide your VAT number
  • Any special requirements
  • For iCE and MFI orders, please address PO to ProteinSimple, 27 Coronet Road, Toronto, Ontario, Canada M8Z 2L8
  • For all other orders, please address PO to ProteinSimple, 3001 Orchard Parkway, San Jose, CA 95134