Privacy policy

ProteinSimple is part of the Protein Platforms division of Bio-Techne (NASDAQ: TECH).
ProteinSimple values your privacy. We provide this online Privacy Policy to inform you of our privacy practices and of situations where information is collected. By using this Website you accept the terms of this Privacy Policy.

INFORMATION WE COLLECT

In order to process and track orders, update your account, respond to your requests, operate our business, and maintain this Website and various features, we collect a variety of information about Website visitors. There are two types of information we collect: anonymous information and personally identifiable information.

ANONYMOUS INFORMATION
Anonymous information includes such data as web pages visited, browser type, etc. Each time a computer visits this Website we may collect certain information from that computer. This information is automatically collected from the computer’s web browser and may include information such as the following (“Anonymous Information”):the type of web browser software the computer uses (for example, Chrome or Internet Explorer)

  • the name of the domain from which the computer accessed the Internet
  • the Internet address of the website from which the computer linked directly to the Website
  • the date and time the computer accessed the Website

Anonymous Information does not tell us who you are.

We may place a text file called a cookie in the browser files of computers that visit this Website. Cookies are pieces of information issued by a website that, among other things, allow your computer to utilize all the features on this Website. If and when your computer accepts a cookie, the cookie may be stored on the computer’s hard drive. You are always free to decline our cookies if your browser permits, but some parts of the Website may not work properly for you if you do so.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ProteinSimple website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program. 

PERSONALLY IDENTIFIABLE INFORMATION
Personally identifiable information is used to deliver a service or product to you. In the course of opening or updating your account, placing an order, filling out a form on a page on this website, or taking any similar action, you may provide us with information such as your name, address, telephone number, purchase information and history, email address, credit card number, or similar information (“Personal Information”). The only way we get personal information is if you choose to give it to us.

HOW WE USE THE INFORMATION

Anonymous information is collected so we can improve the overall quality of the visitor's online experience. Personally identifiable information is used to deliver a service or product to you.

Anonymous Information.
We may use anonymou information to help us make the Website more useful to you and for other business purposes. For example, we may tell business partners how many computers visited this Website or what pages were most popular. We may prepare reports and other materials using non-personal information. We may use Anonymous Information for any other purpose and may share Anonymous Information with third parties.

Personal Information.
If you submit personally identifiable information, you agree that we may keep a record of the personally identifiable information. For example, we may keep a record of your name, address, and credit card number in order to receive payment for your orders and in order to ship the orders. We also may use personally identifiable information to help us in our business, including but not limited to improving this Website and marketing and product development, or to contact you. You also agree that we may share personally identifiable information with other businesses that help us operate our business, such as credit card companies and shipping companies. If you complete the “Credit Reference” section, you agree that we may contact the references and share your personally identifiable information with the references for the purpose of deciding whether to extend credit to you or to do business with you. Also, we may share personally identifiable information with other companies we do business with, such as business partners, affiliates, or successors.

We may share personally identifiable information if required to comply with a law, regulation, court order, or other legal process. We may share personally identifiable information to protect our rights or property.

Email and Link Information.
Using the email address you provide us, we may send you email newsletters or similar documents from time to time. These emails may include technology that permits us to track if and when an email has been opened, as well as whether the recipient clicked on any particular link or advertisement contained in the email. This information is tracked and used for statistical analysis, to generate sales leads, and to help us operate our business. The information gathered from these emails may result in a call or email from our sales staff to provide further information on products that our emails have identified you as having an interest in.

Opt-In for Advertising and Other Communications.

You agree that we, or the third parties who help us operate this Website and conduct business, may contact you for advertising or any other purposes through any and all contact information you provide to us, such as email, telephone, fax, or mail.

California Residents only - Disclosures to Direct Marketing Entities.

This notice applies only to California residents and is made pursuant to California Civil Code ยง 1798.83. As noted above, we may disclose Personal Information about you, such as your email address, to third parties. If we disclose personal information about you to a third party and the third party will use that information for direct marketing purposes, you have the right to contact us at info@proteinsimple.com. to request that we notify you as to: (1) what categories of Personal Information we shared with the direct marketer; and (2) the name of the direct marketing businesses with whom we shared such information.

What About Privacy on Other Sites?

This Website may contain links to other websites. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other websites is subject to the terms and conditions of those websites, including the privacy policies of those websites.

Are There Special Rules About Children's Privacy?

This Website is designed for an adult audience only, and anyone under 18 years old must not use this Website. We will not intentionally collect online any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us as described below.

Security

Your information is stored on servers located in the United States. We and our agents who help us with hosting and security use a number of procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure, including use of encryption, "firewalls" and Secure Socket Layers. However, "perfect security" does not exist on the Internet.

MODIFYING AND DELETING YOUR INFORMATION

You may request that your information be modified or deleted. ProteinSimple will make every effort to honor such a request. Such requests can be sent to info@proteinsimple.com.

RIGHT TO REVISE AT ANY TIME

ProteinSimple reserves the right to modify this Privacy Policy at any time.

Updated: March 9, 2018